Helvia.AI Agent Platform Overview

Set-up your chatbot in just few steps

1. Log-in

To get started, visit the Helvia Console and log in. Enter your personal details, (email and password), or choose a convenient login option using your Google or Microsoft account.

2. Create new Chatbot

Start the process of creating a new chatbot by selecting 'Chatbots' from the Header and then clicking on the 'Create New Chatbot' option.

View all Chatbots

By clicking on Chatbots on the top of the platform, apart from the Create new Chabot option there is an additional one for viewing all the existing bots that you have created.

Moreover by clickg this option, a page then will appear showcasing all the existing bots.

In the Organization Chatbots page a table will appear with the following:

• Search Tab: Where you can type keywords and search for the bot you want to see and edit.

• Bot Name: Showcasing the name of the bot that you have entered.

• Description: Any kind of description that you have added in your bots.

• Powerups: A dropdown menu is available to add more powerups and also already showed the existing ones.

• Tags: Which ever tags you have include in your bot.

• Bot Availability: Indicates if the bot is enabled it or not. Also there is available a dropdown menu to enable and disable your bot at any point you wish.

• Actions: Includes three buttons. According to the row they appear from the left to right the options are to edit, clone your bot and replace the content of the bot.

3. Configure the chatbot's identity

Once you click on 'Create New Chatbot', a window will appear with options such as Name, Language, Description and Bot avatar.

For the Bot avatar, either drag and drop or select a file with a maximum size of 5MB. Fill in the required information and proceed to the next step.

4. Choose a template or create a new from scratch and set-up

Before you start creating and configuring the customized chatbot, you need to define the main objective of the bot. Whether it's employee support, customer service or web chat integration into a website. Defining a clear purpose is the first step in the process.

• You have the option to select from a variety of pre-designed templates tailored for different purposes, or you can create a chatbot from the ground up.

• Filters are available to help you easily find specific types of templates.

This is an important step as it forms the foundation of your chatbot and allows you to tailor the development process to meet your specific needs and preferences.