⚡AI

Natural language processing (NLP) is a critical component of the functionality of text-based chatbots, enabling them to understand and respond effectively to user input.

Here, admins have access to various configurations that optimize how the bot understands and responds to user inputs:

• NLP Configuration

• NLP Systems

• NLP Flows

• Test NLP Systems

To access the settings related to the NLP features, navigate to the Bot AI section in the sidebar on the left hand side.