Audit Logs Table
The Audit Logs page provides a comprehensive view of the organization's activity, allowing you to track user actions, manage access rights and accurately maintain security logs.
Date Picker
The Date Picker allows you to specify a time range for viewing audit logs.
You can select both a start date and an end date to define the period of interest.
Additionally, convenient preset options such as 'Today', 'Yesterday' and 'Last Month', enable quick selection of common time frames. By choosing any of these presets, the date range is automatically set and the corresponding audit logs for that period are displayed immediately.
This feature simplifies the process of filtering and accessing specific log entries based on predefined time intervals.

Retention Period
In the toolbar there is a dropdown menu for selecting the retention period for audit logs.
The available options are 1 month, 2 months, and 3 months.

Email Notifications
In the audit logs toolbar there is, a dropdown menu for selecting a console user to receive email notifications.
The options include multiple email addresses, allowing the user to choose one or more recipients.

Audit Logs Table
There is a dedicated Audit Logs Table which provides a complete view of user activity. Logs the below events, with user id, date and time stamp for each entry, for example:
User log in/log out
User invite
User accept request to join an organization
User password update
Chatbot creation
Chatbot content update
Chatbot rename
Chatbot settings update
Deployment creation/update
Organization name update
Organization settings update
Chatbot backup creation/restoring/deletion
Monitoring enabling/disabling
User role update
User group creation/update/deletion
File upload/deletion in Media Manager
Create/update canned response
Create/update predefined action
User name
Click the Filter button in the User name tab of the table and select the user for whom you want to see more details
After selecting the wanted user, click 'OK', otherwise click 'Reset'.

Category Filter
The user can find also a Filter menu for selecting categories of audit logs
Categories include Access Control, Content, Bot Settings, Bot Deployments, Org Settings, and Org Management.
Once selected the category you wish, click 'OK ' , if you made a mistake click 'Reset' .

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