Bot Plugins

You can extend your bot's capabilities by integrating various plugins in the Bot Plugins section.

To customise the functionality of your bot, you can enable or disable the available plugins.

Available plugins

• LiveChat: Enable real-time chat support to facilitate immediate user assistance.

• CRM: Connect your chatbot to a customer relationship management (CRM) system to effectively manage customer interactions and data.

• Ticket management: integrate a ticketing system to efficiently handle support requests and questions.