# Helvia.ai

## Product Docs

- [Welcome to Helvia.ai](https://docs.helvia.ai/getting-started/welcome.md)
- [Platform Overview](https://docs.helvia.ai/getting-started/platform-overview.md): Manage the full AI agent lifecycle in one platform
- [Agents](https://docs.helvia.ai/build/agents.md): Automate tasks and build conversational assistants with AI Agents
- [Workflows](https://docs.helvia.ai/build/workflows.md): Build your agent's behavior using visual, step-by-step graphs
- [Canvas](https://docs.helvia.ai/build/canvas.md): Create production-ready AI agents using a visual, node-based workflow builder
- [Variables](https://docs.helvia.ai/build/variables.md): Store and reuse data across your agent's workflows
- [Plugins](https://docs.helvia.ai/build/plugins.md): Extend your agent with LLM providers, analytics, and customer support plugins
- [Automations](https://docs.helvia.ai/build/automations.md): Schedule workflows to run automatically on set days and times
- [LiveChat](https://docs.helvia.ai/build/livechat.md): Connect end-users with your support team in real time
- [Version Control](https://docs.helvia.ai/build/version-control.md): Promote agent changes safely from development to production
- [Deployments](https://docs.helvia.ai/deploy/deployments.md): Deploy to web and third-party channels in just a few clicks
- [Webchat](https://docs.helvia.ai/deploy/webchat.md): Embed your agent as a chat widget on any website
- [Third-Party Channels](https://docs.helvia.ai/deploy/third-party-channels.md): Reach users on the messaging apps they already use
- [API](https://docs.helvia.ai/deploy/api.md): Interact with your agent programmatically over HTTP
- [Sessions](https://docs.helvia.ai/observatory/sessions.md): Browse, filter, and manage your agent's conversations
- [Inside a Session](https://docs.helvia.ai/observatory/inside-a-session.md): Explore the full transcript, execution trace, and variables behind any conversation
- [Interaction Logs](https://docs.helvia.ai/observatory/interaction-logs.md): Trace every step your workflows execute
- [Analytics](https://docs.helvia.ai/observatory/analytics.md): Track agent performance and conversation trends across your Workspace
- [Reports](https://docs.helvia.ai/observatory/reports.md): Schedule recurring exports of analytics, sessions, and survey data
- [Uptime Monitoring](https://docs.helvia.ai/observatory/uptime-monitoring.md): Track agent uptime and availability
- [Testing](https://docs.helvia.ai/observatory/testing.md): Validate agent behavior at scale with synthetic conversations
- [Knowledge Base](https://docs.helvia.ai/knowledge/knowledge-base.md): Organize the documents and articles that ground your agents
- [Agent Knowledge](https://docs.helvia.ai/knowledge/agent-knowledge.md): How agents use Knowledge Bases at runtime
- [Workspace](https://docs.helvia.ai/administration/workspace.md): Manage your team, agents, and resources in one place
- [Users & Roles](https://docs.helvia.ai/administration/users-and-roles.md): Manage user access with workspace, application, and agent-level permissions
- [Integrations](https://docs.helvia.ai/administration/integrations.md): Connect the platform to external tools used across your Workspace
- [Media Manager](https://docs.helvia.ai/administration/media-manager.md): Organize your media files in one shared Workspace library
- [Overview](https://docs.helvia.ai/security/overview.md): Enterprise-grade security and privacy for your AI agents
- [Audit Logs](https://docs.helvia.ai/security/audit-logs.md): Track every action in your Workspace for compliance and review
- [Data Privacy & Handling](https://docs.helvia.ai/security/data-privacy-and-handling.md): Manage PII, retention, and data flows across the platform
- [End-User Authentication](https://docs.helvia.ai/security/end-user-authentication.md): Authenticate end users mid-conversation
- [AI Safety](https://docs.helvia.ai/security/ai-safety.md): How Helvia.ai keeps AI agents grounded, bounded, and accountable
- [Support](https://docs.helvia.ai/resources/support.md): Get help when you need it, through the channel that works best for you
- [Glossary](https://docs.helvia.ai/resources/glossary.md): Key terms for building and running AI agents
- [FAQs](https://docs.helvia.ai/resources/faqs.md): Answers to common questions about the Helvia.ai Agents Platform
- [Release Notes](https://docs.helvia.ai/resources/release-notes.md): Welcome to the latest updates for the Helvia.AI Agent Platform. Here you will find new features, improvements, and updates.
- [Helvia.ai Release 2026.07.29](https://docs.helvia.ai/resources/release-notes/helvia.ai-release-2026.07.29.md): 29 July 2026
- [Helvia.ai Release 2026.07.16](https://docs.helvia.ai/resources/release-notes/helvia.ai-release-2026.07.16.md): 16 July 2026
- [Helvia.ai Release 2026.07.01](https://docs.helvia.ai/resources/release-notes/helvia.ai-release-2026.07.01.md): 01 July 2026
- [Helvia.ai Release 2026.06.17](https://docs.helvia.ai/resources/release-notes/helvia.ai-release-2026.06.17.md): 17 June 2026
- [Helvia.ai Release 2026.06.04](https://docs.helvia.ai/resources/release-notes/helvia.ai-release-2026.06.04.md): 04 June 2026
- [Helvia.ai Release 2026.05.20](https://docs.helvia.ai/resources/release-notes/helvia.ai-release-2026.05.20.md): 20 May 2026
- [Helvia.ai Release 2026.05.07](https://docs.helvia.ai/resources/release-notes/helvia.ai-release-2026.05.07.md): 07 May 2026
- [Helvia.ai Release 2026.04.23](https://docs.helvia.ai/resources/release-notes/helvia.ai-release-2026.04.23.md): 23 April 2026
- [Helvia.ai Release 2026.04.08](https://docs.helvia.ai/resources/release-notes/helvia.ai-release-2026.04.08.md): 08 April 2026
- [Helvia.ai Release 2026.03.26](https://docs.helvia.ai/resources/release-notes/helvia.ai-release-2026.03.26.md): 26 March 2026
- [Helvia.ai Release 2026.03.11](https://docs.helvia.ai/resources/release-notes/helvia.ai-release-2026.03.11.md): 11 March 2026
- [Helvia.ai Release 2026.02.26](https://docs.helvia.ai/resources/release-notes/helvia.ai-release-2026.02.26.md): 26 February 2026
- [Helvia.ai Release 2026.02.12](https://docs.helvia.ai/resources/release-notes/helvia.ai-release-2026.02.12.md): 12 February 2026
- [Helvia.ai Release 2026.01.27](https://docs.helvia.ai/resources/release-notes/helvia.ai-release-2026.01.27.md): 27 January 2026
- [Helvia.ai Release 2026.01.14](https://docs.helvia.ai/resources/release-notes/helvia.ai-release-2026.01.14.md): 14 January 2026
- [2025](https://docs.helvia.ai/resources/release-notes/2025.md)
- [Helvia.ai Release 2025.12.18](https://docs.helvia.ai/resources/release-notes/2025/helvia.ai-release-2025.12.18.md): 18 December 2025
- [Helvia.ai Release 5.91.0](https://docs.helvia.ai/resources/release-notes/2025/helvia.ai-release-5.91.0.md): 04 December 2025
- [Helvia.ai Release 5.90.0](https://docs.helvia.ai/resources/release-notes/2025/helvia.ai-release-5.90.0.md): 19 November 2025
- [Helvia.ai Release 5.88.0](https://docs.helvia.ai/resources/release-notes/2025/helvia.ai-release-5.88.0.md): 22 October 2025
- [Helvia.ai Release 5.87.0](https://docs.helvia.ai/resources/release-notes/2025/helvia.ai-release-5.87.0.md): 09 October 2025
- [Helvia.ai Release 5.86.0](https://docs.helvia.ai/resources/release-notes/2025/helvia.ai-release-5.86.0.md): 24 September 2025
- [Helvia.ai Release 5.85.0](https://docs.helvia.ai/resources/release-notes/2025/helvia.ai-release-5.85.0.md): 10 September 2025
- [Helvia.ai Release 5.84.0](https://docs.helvia.ai/resources/release-notes/2025/helvia.ai-release-5.84.0.md): 28 August 2025
- [Helvia.ai Release 5.83.0](https://docs.helvia.ai/resources/release-notes/2025/helvia.ai-release-5.83.0.md): 30 July 2025
- [Helvia.ai Release 5.82.0](https://docs.helvia.ai/resources/release-notes/2025/helvia.ai-release-5.82.0.md): 17 July 2025
- [Helvia.ai Release 5.81.0](https://docs.helvia.ai/resources/release-notes/2025/helvia.ai-release-5.81.0.md): 03 July 2025
- [Helvia.ai Release 5.80.0](https://docs.helvia.ai/resources/release-notes/2025/helvia.ai-release-5.80.0.md): 19 June 2025
- [Helvia.ai Release 5.79.0](https://docs.helvia.ai/resources/release-notes/2025/helvia.ai-release-5.79.0.md): 04 June 2025
- [Helvia.ai Release 5.78.0](https://docs.helvia.ai/resources/release-notes/2025/helvia.ai-release-5.78.0.md): 22 May 2025
- [Helvia.ai Release 5.77.0](https://docs.helvia.ai/resources/release-notes/2025/helvia.ai-release-5.77.0.md): 07 May 2025
- [Helvia.ai Release 5.76.0](https://docs.helvia.ai/resources/release-notes/2025/helvia.ai-release-5.76.0.md): 24 April 2025
- [Helvia.ai Release 5.75.0](https://docs.helvia.ai/resources/release-notes/2025/helvia.ai-release-5.75.0.md): 09 April 2025
- [Helvia.ai Release 5.74.0](https://docs.helvia.ai/resources/release-notes/2025/helvia.ai-release-5.74.0.md): 26 March 2025
- [Helvia.ai Release 5.73.0](https://docs.helvia.ai/resources/release-notes/2025/helvia.ai-release-5.73.0.md): 12 March 2025
- [Helvia.ai Release 5.72.0](https://docs.helvia.ai/resources/release-notes/2025/helvia.ai-release-5.72.0.md): 27 February 2025
- [Helvia.ai Release 5.71.0](https://docs.helvia.ai/resources/release-notes/2025/helvia.ai-release-5.71.0.md): 12 February 2025
- [Helvia.ai Release 5.70.0](https://docs.helvia.ai/resources/release-notes/2025/helvia.ai-release-5.70.0.md): 29 January 2025
- [Helvia.ai Release 5.69.0](https://docs.helvia.ai/resources/release-notes/2025/helvia.ai-release-5.69.0.md): 16 January 2025
- [2024](https://docs.helvia.ai/resources/release-notes/2024.md)
- [Helvia.ai Release 5.68.0](https://docs.helvia.ai/resources/release-notes/2024/helvia.ai-release-5.68.0.md): 18 December 2024
- [Helvia.ai Release 5.67.0](https://docs.helvia.ai/resources/release-notes/2024/helvia.ai-release-5.67.0.md): 04 December 2024
- [Helvia.ai Release 5.66.0](https://docs.helvia.ai/resources/release-notes/2024/helvia.ai-release-5.66.0.md): 20 November 2024
- [Helvia.ai Release 5.65.0](https://docs.helvia.ai/resources/release-notes/2024/helvia.ai-release-5.65.0.md): 06 November 2024
- [Helvia.ai Release 5.64.0](https://docs.helvia.ai/resources/release-notes/2024/helvia.ai-release-5.64.0.md): 24 October 2024
- [Helvia.ai Release 5.63.0](https://docs.helvia.ai/resources/release-notes/2024/helvia.ai-release-5.63.0.md): 10 October 2024
- [Helvia.ai Release 5.62.0](https://docs.helvia.ai/resources/release-notes/2024/helvia.ai-release-5.62.0.md): 25 September 2024
- [Helvia.ai Release 5.61.0](https://docs.helvia.ai/resources/release-notes/2024/helvia.ai-release-5.61.0.md): 12 September 2024
- [Helvia.ai Release 5.60.0](https://docs.helvia.ai/resources/release-notes/2024/helvia.ai-release-5.60.0.md): 31 July 2024
- [Helvia.ai Release 5.59.0](https://docs.helvia.ai/resources/release-notes/2024/helvia.ai-release-5.59.0.md): 11 July 2024
- [Helvia.ai Release 5.58.0](https://docs.helvia.ai/resources/release-notes/2024/helvia.ai-release-5.58.0.md): 27 June 2024
- [Helvia.ai Release 5.57.0](https://docs.helvia.ai/resources/release-notes/2024/helvia.ai-release-5.57.0.md): 13 June 2024
- [Helvia.ai Release 5.56.0](https://docs.helvia.ai/resources/release-notes/2024/helvia.ai-release-5.56.0.md): 30 May 2024
- [Helvia.ai Release 5.55.0](https://docs.helvia.ai/resources/release-notes/2024/helvia.ai-release-5.55.0.md): 16 May 2024
- [Helvia.ai Release 5.54.0](https://docs.helvia.ai/resources/release-notes/2024/helvia.ai-release-5.54.0.md): 1 May 2024
- [Helvia.ai Release 5.53.0](https://docs.helvia.ai/resources/release-notes/2024/helvia.ai-release-5.53.0.md): 17 April 2024
- [Helvia.ai Release 5.52.0](https://docs.helvia.ai/resources/release-notes/2024/helvia.ai-release-5.52.0.md): 03 April 2024
- [Helvia.ai Release 5.51.0](https://docs.helvia.ai/resources/release-notes/2024/helvia.ai-release-5.51.0.md): 20 March 2024
- [Helvia.ai Release 5.50.0](https://docs.helvia.ai/resources/release-notes/2024/helvia.ai-release-5.50.0.md): 07 March 2024
- [Helvia.ai Release 5.49.0](https://docs.helvia.ai/resources/release-notes/2024/helvia.ai-release-5.49.0.md): 28 February 2024
- [Helvia.ai Release 5.48.0](https://docs.helvia.ai/resources/release-notes/2024/helvia.ai-release-5.48.0.md): 14 February 2024
- [Helvia.ai Release 5.47.0](https://docs.helvia.ai/resources/release-notes/2024/helvia.ai-release-5.47.0.md): 17 January 2024
- [2023](https://docs.helvia.ai/resources/release-notes/2023.md)
- [Helvia.ai Release 5.46.0](https://docs.helvia.ai/resources/release-notes/2023/helvia.ai-release-5.46.0.md): 20 December 2023
- [Helvia.ai Release 5.45.0](https://docs.helvia.ai/resources/release-notes/2023/helvia.ai-release-5.45.0.md): 06 December 2023
- [Helvia.ai Release 5.44.0](https://docs.helvia.ai/resources/release-notes/2023/helvia.ai-release-5.44.0.md): 22 November 2023
- [Helvia.ai Release 5.43.0](https://docs.helvia.ai/resources/release-notes/2023/helvia.ai-release-5.43.0.md): 08 November 2023
- [Helvia.ai Release 5.42.0](https://docs.helvia.ai/resources/release-notes/2023/helvia.ai-release-5.42.0.md): 25 October 2023
- [Helvia.ai Release 5.41.0](https://docs.helvia.ai/resources/release-notes/2023/helvia.ai-release-5.41.0.md): 11 October 2023
- [Helvia.ai Release 5.40.0](https://docs.helvia.ai/resources/release-notes/2023/helvia.ai-release-5.40.0.md): 28 September 2023
- [Helvia.ai Release 5.39.0](https://docs.helvia.ai/resources/release-notes/2023/helvia.ai-release-5.39.0.md): 13 September 2023
- [Helvia Release 5.38.0](https://docs.helvia.ai/resources/release-notes/2023/helvia-release-5.38.0.md): 2 August 2023
- [Helvia Release 5.37.0](https://docs.helvia.ai/resources/release-notes/2023/helvia-release-5.37.0.md): 12 July 2023
- [Helvia Release 5.36.0](https://docs.helvia.ai/resources/release-notes/2023/helvia-release-5.36.0.md): 28 June 2023
- [Helvia Release 5.35.0](https://docs.helvia.ai/resources/release-notes/2023/helvia-release-5.35.0.md): 14 June 2023
- [Helvia Release 5.34.0](https://docs.helvia.ai/resources/release-notes/2023/helvia-release-5.34.0.md): 31 May 2023
- [Helvia Release 5.33.0](https://docs.helvia.ai/resources/release-notes/2023/helvia-release-5.33.0.md): 17 May 2023
- [Helvia Release 5.32.0](https://docs.helvia.ai/resources/release-notes/2023/helvia-release-5.32.0.md): 03 May 2023
- [Helvia Release 5.31.0](https://docs.helvia.ai/resources/release-notes/2023/helvia-release-5.31.0.md): 20 April 2023
- [Helvia Release 5.30.0](https://docs.helvia.ai/resources/release-notes/2023/helvia-release-5.30.0.md): 05 April 2023
- [Helvia Release 5.29.0](https://docs.helvia.ai/resources/release-notes/2023/helvia-release-5.29.0.md): 22 March 2023
- [Helvia Release 5.28.0](https://docs.helvia.ai/resources/release-notes/2023/helvia-release-5.28.0.md): 08 March 2023
- [Helvia Release 5.27.0](https://docs.helvia.ai/resources/release-notes/2023/helvia-release-5.27.0.md): 22 February 2023
- [Helvia Release 5.26.0](https://docs.helvia.ai/resources/release-notes/2023/helvia-release-5.26.0.md): 08 February 2023
- [Helvia Release 5.25.0](https://docs.helvia.ai/resources/release-notes/2023/helvia-release-5.25.0.md): 31 January 2023
- [Overview](https://docs.helvia.ai/api/overview.md): Learn how to use the Helvia.ai API
- [Services](https://docs.helvia.ai/api/services.md): Explore public Helvia.ai API services
- [HBF-Bot](https://docs.helvia.ai/api/services/hbf-bot.md)
- [Events](https://docs.helvia.ai/api/services/hbf-bot/events.md)
- [HBF-Doc-Ingestion](https://docs.helvia.ai/api/services/hbf-doc-ingestion.md)
- [Documents Resources](https://docs.helvia.ai/api/services/hbf-doc-ingestion/documents-resources.md)
- [Jobs Resources](https://docs.helvia.ai/api/services/hbf-doc-ingestion/jobs-resources.md)
- [Helvia.ai Document Segmenter](https://docs.helvia.ai/api/services/hbf-doc-ingestion/helvia.ai-document-segmenter.md)