# Helvia.ai ## Product Docs - [Welcome to Helvia.ai](https://docs.helvia.ai/getting-started/welcome.md) - [Platform Overview](https://docs.helvia.ai/getting-started/platform-overview.md): Manage the full AI agent lifecycle in one platform - [Agents](https://docs.helvia.ai/build/agents.md): Automate tasks and build conversational assistants with AI Agents - [Workflows](https://docs.helvia.ai/build/workflows.md): Build your agent's behavior using visual, step-by-step graphs - [Canvas](https://docs.helvia.ai/build/canvas.md): Create production-ready AI agents using a visual, node-based workflow builder - [Variables](https://docs.helvia.ai/build/variables.md): Store and reuse data across your agent's workflows - [Plugins](https://docs.helvia.ai/build/plugins.md): Extend your agent with LLM providers, analytics, and customer support plugins - [Automations](https://docs.helvia.ai/build/automations.md): Schedule workflows to run automatically on set days and times - [LiveChat](https://docs.helvia.ai/build/livechat.md): Connect end-users with your support team in real time - [Version Control](https://docs.helvia.ai/build/version-control.md): Promote agent changes safely from development to production - [Deployments](https://docs.helvia.ai/deploy/deployments.md): Deploy to web and third-party channels in just a few clicks - [Webchat](https://docs.helvia.ai/deploy/webchat.md): Embed your agent as a chat widget on any website - [Third-Party Channels](https://docs.helvia.ai/deploy/third-party-channels.md): Reach users on the messaging apps they already use - [API](https://docs.helvia.ai/deploy/api.md): Interact with your agent programmatically over HTTP - [Sessions](https://docs.helvia.ai/observatory/sessions.md): Browse, filter, and manage your agent's conversations - [Inside a Session](https://docs.helvia.ai/observatory/inside-a-session.md): Explore the full transcript, execution trace, and variables behind any conversation - [Interaction Logs](https://docs.helvia.ai/observatory/interaction-logs.md): Trace every step your workflows execute - [Analytics](https://docs.helvia.ai/observatory/analytics.md): Track agent performance and conversation trends across your Workspace - [Reports](https://docs.helvia.ai/observatory/reports.md): Schedule recurring exports of analytics, sessions, and survey data - [Uptime Monitoring](https://docs.helvia.ai/observatory/uptime-monitoring.md): Track agent uptime and availability - [Testing](https://docs.helvia.ai/observatory/testing.md): Validate agent behavior at scale with synthetic conversations - [Knowledge Base](https://docs.helvia.ai/knowledge/knowledge-base.md): Organize the documents and articles that ground your agents - [Agent Knowledge](https://docs.helvia.ai/knowledge/agent-knowledge.md): How agents use Knowledge Bases at runtime - [Workspace](https://docs.helvia.ai/administration/workspace.md): Manage your team, agents, and resources in one place - [Users & Roles](https://docs.helvia.ai/administration/users-and-roles.md): Manage user access with workspace, application, and agent-level permissions - [Integrations](https://docs.helvia.ai/administration/integrations.md): Connect the platform to external tools used across your Workspace - [Media Manager](https://docs.helvia.ai/administration/media-manager.md): Organize your media files in one shared Workspace library - [Overview](https://docs.helvia.ai/security/overview.md): Enterprise-grade security and privacy for your AI agents - [Audit Logs](https://docs.helvia.ai/security/audit-logs.md): Track every action in your Workspace for compliance and review - [Data Privacy & Handling](https://docs.helvia.ai/security/data-privacy-and-handling.md): Manage PII, retention, and data flows across the platform - [End-User Authentication](https://docs.helvia.ai/security/end-user-authentication.md): Authenticate end users mid-conversation - [AI Safety](https://docs.helvia.ai/security/ai-safety.md): How Helvia.ai keeps AI agents grounded, bounded, and accountable - [Support](https://docs.helvia.ai/resources/support.md): Get help when you need it, through the channel that works best for you - [Glossary](https://docs.helvia.ai/resources/glossary.md): Key terms for building and running AI agents - [FAQs](https://docs.helvia.ai/resources/faqs.md): Answers to common questions about the Helvia.ai Agents Platform - [Release Notes](https://docs.helvia.ai/resources/release-notes.md): Welcome to the latest updates for the Helvia.AI Agent Platform. Here you will find new features, improvements, and updates. - [Helvia.ai Release 2026.07.16](https://docs.helvia.ai/resources/release-notes/helvia.ai-release-2026.07.16.md): 16 July 2026 - [Helvia.ai Release 2026.07.01](https://docs.helvia.ai/resources/release-notes/helvia.ai-release-2026.07.01.md): 01 July 2026 - [Helvia.ai Release 2026.06.17](https://docs.helvia.ai/resources/release-notes/helvia.ai-release-2026.06.17.md): 17 June 2026 - [Helvia.ai Release 2026.06.04](https://docs.helvia.ai/resources/release-notes/helvia.ai-release-2026.06.04.md): 04 June 2026 - [Helvia.ai Release 2026.05.20](https://docs.helvia.ai/resources/release-notes/helvia.ai-release-2026.05.20.md): 20 May 2026 - [Helvia.ai Release 2026.05.07](https://docs.helvia.ai/resources/release-notes/helvia.ai-release-2026.05.07.md): 07 May 2026 - [Helvia.ai Release 2026.04.23](https://docs.helvia.ai/resources/release-notes/helvia.ai-release-2026.04.23.md): 23 April 2026 - [Helvia.ai Release 2026.04.08](https://docs.helvia.ai/resources/release-notes/helvia.ai-release-2026.04.08.md): 08 April 2026 - [Helvia.ai Release 2026.03.26](https://docs.helvia.ai/resources/release-notes/helvia.ai-release-2026.03.26.md): 26 March 2026 - [Helvia.ai Release 2026.03.11](https://docs.helvia.ai/resources/release-notes/helvia.ai-release-2026.03.11.md): 11 March 2026 - [Helvia.ai Release 2026.02.26](https://docs.helvia.ai/resources/release-notes/helvia.ai-release-2026.02.26.md): 26 February 2026 - [Helvia.ai Release 2026.02.12](https://docs.helvia.ai/resources/release-notes/helvia.ai-release-2026.02.12.md): 12 February 2026 - [Helvia.ai Release 2026.01.27](https://docs.helvia.ai/resources/release-notes/helvia.ai-release-2026.01.27.md): 27 January 2026 - [Helvia.ai Release 2026.01.14](https://docs.helvia.ai/resources/release-notes/helvia.ai-release-2026.01.14.md): 14 January 2026 - [2025](https://docs.helvia.ai/resources/release-notes/2025.md) - [Helvia.ai Release 2025.12.18](https://docs.helvia.ai/resources/release-notes/2025/helvia.ai-release-2025.12.18.md): 18 December 2025 - [Helvia.ai Release 5.91.0](https://docs.helvia.ai/resources/release-notes/2025/helvia.ai-release-5.91.0.md): 04 December 2025 - [Helvia.ai Release 5.90.0](https://docs.helvia.ai/resources/release-notes/2025/helvia.ai-release-5.90.0.md): 19 November 2025 - [Helvia.ai Release 5.88.0](https://docs.helvia.ai/resources/release-notes/2025/helvia.ai-release-5.88.0.md): 22 October 2025 - [Helvia.ai Release 5.87.0](https://docs.helvia.ai/resources/release-notes/2025/helvia.ai-release-5.87.0.md): 09 October 2025 - [Helvia.ai Release 5.86.0](https://docs.helvia.ai/resources/release-notes/2025/helvia.ai-release-5.86.0.md): 24 September 2025 - [Helvia.ai Release 5.85.0](https://docs.helvia.ai/resources/release-notes/2025/helvia.ai-release-5.85.0.md): 10 September 2025 - [Helvia.ai Release 5.84.0](https://docs.helvia.ai/resources/release-notes/2025/helvia.ai-release-5.84.0.md): 28 August 2025 - [Helvia.ai Release 5.83.0](https://docs.helvia.ai/resources/release-notes/2025/helvia.ai-release-5.83.0.md): 30 July 2025 - [Helvia.ai Release 5.82.0](https://docs.helvia.ai/resources/release-notes/2025/helvia.ai-release-5.82.0.md): 17 July 2025 - [Helvia.ai Release 5.81.0](https://docs.helvia.ai/resources/release-notes/2025/helvia.ai-release-5.81.0.md): 03 July 2025 - [Helvia.ai Release 5.80.0](https://docs.helvia.ai/resources/release-notes/2025/helvia.ai-release-5.80.0.md): 19 June 2025 - [Helvia.ai Release 5.79.0](https://docs.helvia.ai/resources/release-notes/2025/helvia.ai-release-5.79.0.md): 04 June 2025 - [Helvia.ai Release 5.78.0](https://docs.helvia.ai/resources/release-notes/2025/helvia.ai-release-5.78.0.md): 22 May 2025 - [Helvia.ai Release 5.77.0](https://docs.helvia.ai/resources/release-notes/2025/helvia.ai-release-5.77.0.md): 07 May 2025 - [Helvia.ai Release 5.76.0](https://docs.helvia.ai/resources/release-notes/2025/helvia.ai-release-5.76.0.md): 24 April 2025 - [Helvia.ai Release 5.75.0](https://docs.helvia.ai/resources/release-notes/2025/helvia.ai-release-5.75.0.md): 09 April 2025 - [Helvia.ai Release 5.74.0](https://docs.helvia.ai/resources/release-notes/2025/helvia.ai-release-5.74.0.md): 26 March 2025 - [Helvia.ai Release 5.73.0](https://docs.helvia.ai/resources/release-notes/2025/helvia.ai-release-5.73.0.md): 12 March 2025 - [Helvia.ai Release 5.72.0](https://docs.helvia.ai/resources/release-notes/2025/helvia.ai-release-5.72.0.md): 27 February 2025 - [Helvia.ai Release 5.71.0](https://docs.helvia.ai/resources/release-notes/2025/helvia.ai-release-5.71.0.md): 12 February 2025 - [Helvia.ai Release 5.70.0](https://docs.helvia.ai/resources/release-notes/2025/helvia.ai-release-5.70.0.md): 29 January 2025 - [Helvia.ai Release 5.69.0](https://docs.helvia.ai/resources/release-notes/2025/helvia.ai-release-5.69.0.md): 16 January 2025 - [2024](https://docs.helvia.ai/resources/release-notes/2024.md) - [Helvia.ai Release 5.68.0](https://docs.helvia.ai/resources/release-notes/2024/helvia.ai-release-5.68.0.md): 18 December 2024 - [Helvia.ai Release 5.67.0](https://docs.helvia.ai/resources/release-notes/2024/helvia.ai-release-5.67.0.md): 04 December 2024 - [Helvia.ai Release 5.66.0](https://docs.helvia.ai/resources/release-notes/2024/helvia.ai-release-5.66.0.md): 20 November 2024 - [Helvia.ai Release 5.65.0](https://docs.helvia.ai/resources/release-notes/2024/helvia.ai-release-5.65.0.md): 06 November 2024 - [Helvia.ai Release 5.64.0](https://docs.helvia.ai/resources/release-notes/2024/helvia.ai-release-5.64.0.md): 24 October 2024 - [Helvia.ai Release 5.63.0](https://docs.helvia.ai/resources/release-notes/2024/helvia.ai-release-5.63.0.md): 10 October 2024 - [Helvia.ai Release 5.62.0](https://docs.helvia.ai/resources/release-notes/2024/helvia.ai-release-5.62.0.md): 25 September 2024 - [Helvia.ai Release 5.61.0](https://docs.helvia.ai/resources/release-notes/2024/helvia.ai-release-5.61.0.md): 12 September 2024 - [Helvia.ai Release 5.60.0](https://docs.helvia.ai/resources/release-notes/2024/helvia.ai-release-5.60.0.md): 31 July 2024 - [Helvia.ai Release 5.59.0](https://docs.helvia.ai/resources/release-notes/2024/helvia.ai-release-5.59.0.md): 11 July 2024 - [Helvia.ai Release 5.58.0](https://docs.helvia.ai/resources/release-notes/2024/helvia.ai-release-5.58.0.md): 27 June 2024 - [Helvia.ai Release 5.57.0](https://docs.helvia.ai/resources/release-notes/2024/helvia.ai-release-5.57.0.md): 13 June 2024 - [Helvia.ai Release 5.56.0](https://docs.helvia.ai/resources/release-notes/2024/helvia.ai-release-5.56.0.md): 30 May 2024 - [Helvia.ai Release 5.55.0](https://docs.helvia.ai/resources/release-notes/2024/helvia.ai-release-5.55.0.md): 16 May 2024 - [Helvia.ai Release 5.54.0](https://docs.helvia.ai/resources/release-notes/2024/helvia.ai-release-5.54.0.md): 1 May 2024 - [Helvia.ai Release 5.53.0](https://docs.helvia.ai/resources/release-notes/2024/helvia.ai-release-5.53.0.md): 17 April 2024 - [Helvia.ai Release 5.52.0](https://docs.helvia.ai/resources/release-notes/2024/helvia.ai-release-5.52.0.md): 03 April 2024 - [Helvia.ai Release 5.51.0](https://docs.helvia.ai/resources/release-notes/2024/helvia.ai-release-5.51.0.md): 20 March 2024 - [Helvia.ai Release 5.50.0](https://docs.helvia.ai/resources/release-notes/2024/helvia.ai-release-5.50.0.md): 07 March 2024 - [Helvia.ai Release 5.49.0](https://docs.helvia.ai/resources/release-notes/2024/helvia.ai-release-5.49.0.md): 28 February 2024 - [Helvia.ai Release 5.48.0](https://docs.helvia.ai/resources/release-notes/2024/helvia.ai-release-5.48.0.md): 14 February 2024 - [Helvia.ai Release 5.47.0](https://docs.helvia.ai/resources/release-notes/2024/helvia.ai-release-5.47.0.md): 17 January 2024 - [2023](https://docs.helvia.ai/resources/release-notes/2023.md) - [Helvia.ai Release 5.46.0](https://docs.helvia.ai/resources/release-notes/2023/helvia.ai-release-5.46.0.md): 20 December 2023 - [Helvia.ai Release 5.45.0](https://docs.helvia.ai/resources/release-notes/2023/helvia.ai-release-5.45.0.md): 06 December 2023 - [Helvia.ai Release 5.44.0](https://docs.helvia.ai/resources/release-notes/2023/helvia.ai-release-5.44.0.md): 22 November 2023 - [Helvia.ai Release 5.43.0](https://docs.helvia.ai/resources/release-notes/2023/helvia.ai-release-5.43.0.md): 08 November 2023 - [Helvia.ai Release 5.42.0](https://docs.helvia.ai/resources/release-notes/2023/helvia.ai-release-5.42.0.md): 25 October 2023 - [Helvia.ai Release 5.41.0](https://docs.helvia.ai/resources/release-notes/2023/helvia.ai-release-5.41.0.md): 11 October 2023 - [Helvia.ai Release 5.40.0](https://docs.helvia.ai/resources/release-notes/2023/helvia.ai-release-5.40.0.md): 28 September 2023 - [Helvia.ai Release 5.39.0](https://docs.helvia.ai/resources/release-notes/2023/helvia.ai-release-5.39.0.md): 13 September 2023 - [Helvia Release 5.38.0](https://docs.helvia.ai/resources/release-notes/2023/helvia-release-5.38.0.md): 2 August 2023 - [Helvia Release 5.37.0](https://docs.helvia.ai/resources/release-notes/2023/helvia-release-5.37.0.md): 12 July 2023 - [Helvia Release 5.36.0](https://docs.helvia.ai/resources/release-notes/2023/helvia-release-5.36.0.md): 28 June 2023 - [Helvia Release 5.35.0](https://docs.helvia.ai/resources/release-notes/2023/helvia-release-5.35.0.md): 14 June 2023 - [Helvia Release 5.34.0](https://docs.helvia.ai/resources/release-notes/2023/helvia-release-5.34.0.md): 31 May 2023 - [Helvia Release 5.33.0](https://docs.helvia.ai/resources/release-notes/2023/helvia-release-5.33.0.md): 17 May 2023 - [Helvia Release 5.32.0](https://docs.helvia.ai/resources/release-notes/2023/helvia-release-5.32.0.md): 03 May 2023 - [Helvia Release 5.31.0](https://docs.helvia.ai/resources/release-notes/2023/helvia-release-5.31.0.md): 20 April 2023 - [Helvia Release 5.30.0](https://docs.helvia.ai/resources/release-notes/2023/helvia-release-5.30.0.md): 05 April 2023 - [Helvia Release 5.29.0](https://docs.helvia.ai/resources/release-notes/2023/helvia-release-5.29.0.md): 22 March 2023 - [Helvia Release 5.28.0](https://docs.helvia.ai/resources/release-notes/2023/helvia-release-5.28.0.md): 08 March 2023 - [Helvia Release 5.27.0](https://docs.helvia.ai/resources/release-notes/2023/helvia-release-5.27.0.md): 22 February 2023 - [Helvia Release 5.26.0](https://docs.helvia.ai/resources/release-notes/2023/helvia-release-5.26.0.md): 08 February 2023 - [Helvia Release 5.25.0](https://docs.helvia.ai/resources/release-notes/2023/helvia-release-5.25.0.md): 31 January 2023 - [Overview](https://docs.helvia.ai/api/overview.md): Learn how to use the Helvia.ai API - [Services](https://docs.helvia.ai/api/services.md): Explore public Helvia.ai API services - [HBF-Bot](https://docs.helvia.ai/api/services/hbf-bot.md) - [Events](https://docs.helvia.ai/api/services/hbf-bot/events.md) - [HBF-Doc-Ingestion](https://docs.helvia.ai/api/services/hbf-doc-ingestion.md) - [Documents resources](https://docs.helvia.ai/api/services/hbf-doc-ingestion/documents-resources.md) - [Jobs resources](https://docs.helvia.ai/api/services/hbf-doc-ingestion/jobs-resources.md) - [Helvia.ai Document Segmenter](https://docs.helvia.ai/api/services/hbf-doc-ingestion/helvia.ai-document-segmenter.md) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on a page URL with the `ask` query parameter: ``` GET https://docs.helvia.ai/getting-started/welcome.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.