# Platform Overview

The Helvia platform is divided into three core views tailored to the AI lifecycle: Workspace for management, Designer for building, and Observatory for monitoring. You can toggle between these views at any time via the navigation icons, while the Workspace sidebar remains pinned for constant, high-level access.

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-cover data-type="image">Cover image</th><th data-hidden data-card-target data-type="content-ref"></th><th data-hidden data-type="content-ref"></th></tr></thead><tbody><tr><td><h4>Workspace</h4></td><td>Manage workspace, knowledge bases, and integrations</td><td><a href="https://604830754-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FBM1xs3i59ajeTgi4uVfN%2Fuploads%2FFHVClQWhQ3RtumsuQD59%2FWorkspace.png?alt=media&#x26;token=ff0f8fad-a3aa-4420-93b4-0ce434c0cd60">Workspace.png</a></td><td><a href="../workspace">workspace</a></td><td><a href="../workspace">workspace</a></td></tr><tr><td><h4>Designer</h4></td><td>Build and deploy agentic workflows</td><td><a href="https://604830754-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FBM1xs3i59ajeTgi4uVfN%2Fuploads%2FKoXozHVEwTZdlDEik6MI%2FDesigner.png?alt=media&#x26;token=212ed75d-d68d-489e-8d0d-bf0ac4a85c56">Designer.png</a></td><td><a href="../build">build</a></td><td><a href="../build">build</a></td></tr><tr><td><h4>Observatory</h4></td><td>Review sessions, track analytics and test agents</td><td><a href="https://604830754-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FBM1xs3i59ajeTgi4uVfN%2Fuploads%2Fp62psC54Rrc31SwD9nmM%2FObservatory.png?alt=media&#x26;token=1979f0f8-4ea6-489f-b2b3-a3ba2384f4b1">Observatory.png</a></td><td><a href="../observatory">observatory</a></td><td><a href="../observatory">observatory</a></td></tr></tbody></table>

### Workspace

The Workspace acts as an administrative hub. It is designed for organization and high-level management of your agents, syncing your team’s efforts and resources into one streamlined environment. Users can create multiple workspaces, and each workspace can be shared by multiple team members.

<details open>

<summary><strong>Agent Management</strong></summary>

Create, view, duplicate, or delete agents

</details>

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<summary><strong>Collaboration</strong></summary>

Manage team members, permissions and shared resources within the workspace

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<summary><strong>Knowledge</strong></summary>

Upload and manage the data sources your agents use for RAG (Retrieval-Augmented Generation)

</details>

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<summary><strong>Integrations</strong></summary>

Configure API keys and integration credentials that apply across all your workflows

</details>

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<summary><strong>Media Manager</strong></summary>

Store and manage visual assets required for your workflows

</details>

### Designer

The Designer is your maker hub. It is the central environment for building and deploying powerful agents by defining the specific workflows that govern their behavior. Each agent belongs to a specific workspace and a single workspace can host multiple agents.

<details open>

<summary><strong>Visual Experience</strong></summary>

Build workflows by connecting nodes and edges in the canvas

</details>

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<summary><strong>Deploy anywhere</strong></summary>

Easily deploy your agents in the web or in your favorite chat platform

</details>

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<summary><strong>Knowledge</strong></summary>

Ground your agents to your private data for accurate and trusted answers

</details>

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<summary><strong>Plugins (Tools)</strong></summary>

Extend your workflow and LLM capabilities with a comprehensive library of plugins

</details>

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<summary><strong>Backup</strong></summary>

Save or recover your progress with a single click

</details>

### Observatory

The Observatory serves as your monitoring and insights hub. It provides the visibility and governance necessary to manage over all AI agents within your Workspace. Move beyond deployment and trust your agent with complete transparency: monitor performance, verify behavior, and extract actionable insights.&#x20;

<details open>

<summary><strong>Review sessions</strong></summary>

Audit chat sessions, detect unanswered queries, and track CSAT scores

</details>

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<summary><strong>Integrated Insights</strong></summary>

Access analytics and generate reports natively—no external BI tools required

</details>

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<summary><strong>Uptime Monitoring</strong></summary>

Maintain 24/7 visibility into agent availability and performance

</details>

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<summary><strong>Test your agents</strong></summary>

Use unit and end-to-end tests to ensure reliability and prevent regressions

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