Deployments
Deploy to web and third-party channels in just a few clicks
Building an agent is only the first step; deployment is what transforms your workflows into a live, interactive chat experience. We have made the process entirely code-free, allowing you to launch professional interfaces across multiple channels with ease—no technical expertise required.
You can live demo any specific workflow separately using the Live Demo button in the Designer or the preview option in the workflow dashboard.
Deployment Channels
Choose the deployment that fits your workflow: embed a fully customizable chat widget on your website, integrate via API, or connect directly to your favorite messaging channels.
Web deployment
Create an embeddable, responsive chat interface designed for seamless website integration. Fully customize the theme, colors, and branding to provide a cohesive experience for your site visitors.
Third-party channels
Meet your customers exactly where they are. Deploy your agents to popular messaging platforms like WhatsApp, Viber, Slack, and Microsoft Teams to provide instant, automated support within the apps your users already know and trust.
API integration
Connect your agent to any proprietary software or internal system. Our API interface offers the flexibility to deliver your workflows wherever you need them, without being tied to a pre-built UI.
Manage Your Deployments
Manage your deployments directly in Designer > Deployments. Depending on the specific deployment channel you choose, you will have access to different sets of actions for your agents.
Launch
Open a standalone chat interface in a new tab to start a live conversation with your agent. Only available for Webchat channels.
Clone
Create an exact copy of your deployment. You can also copy deployments between different agents to save time on setup.
Delete
Navigate to the Edit page of your deployment and scroll down to the Danger Zone. Click on Delete this deployment and then type "DELETE" (all caps) to confirm deletion.
Deleting an deployment is permanent. Ensure you have cloned or backed up any necessary data before proceeding.
Best Practices
Test before launch: Use the preview function to verify logic before deploying to a public channel.
Meet your clients where they are: Minimize friction by deploying agents directly to the platforms your clients already use. If you require a platform not currently listed, please reach out to our support team.
Brand your agents: Different channels offer unique styling capabilities. Explore the available customization depth for each deployment to ensure your agent aligns perfectly with your brand identity and specific use case.
Set clear defaults: Ensure your default flow handles unexpected user inputs gracefully to maintain a smooth experience.
Monitor agent sessions: Use the Observatory to review real-world interactions and iterate on the chat interface.
You can now create, modify, and launch agent deployments across your chosen channels. Learn more about each channel in its respective page.
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